Logo

What can we help you with?

Get help straight from the team at Track it Forward...

Manage Your Communication and Notifications

Notify Volunteers of Approved Hours

Customize the default message sent to volunteers when hours are approved

Updated 1 day ago

Organizers can notify volunteers with a custom message when hours are approved! This makes it easy to keep volunteers updated so they know when all of their hours have been reviewed by an organizer. 

Image

There are 3 options for sending a notification email for approved hours, depending on what works best for you!

Create a template: Customize a standard notification for everyone that is sent automatically each time you approve hours. You can create a template by going to Organizer Dashboard > Settings > More Settings > Email Templates. 

With the template, you can use the tokens to automatically populate the information that is unique to your site, such as a link to the volunteer log. If you want to use one of the token as a hyperlink (i.e. Click on this link), you will need to use the format <a href="token">text</a>

Example: To link the volunteer to their volunteer log it would be:  <a href="!site_url">Click on this link</a> to access your volunteer log. 

ImageImage

 

Customize an individual message: When organizers approve hours individually, a custom message can be sent to each volunteer. 

Image

Customize a group message: When organizers approve hours in bulk, a custom message can be sent to all of the volunteers in the approval group. 

Image
Previous

Organizer Contact Form

Next