Organizations can update their subscription parameters anytime by going to Organizer Dashboard > Payments. This can only be accessed by a Site Owner or Manager. 

Change Your Selected Plan

The selected plan (Basic, Premium, Advanced) will impact what features are included on your account. A general comparison of what's included on each plan is available on our Pricing page for reference. 

If you would like to add new features to your account, you can update the selected plan by changing your selection is the dropdown list for "Plan" and then click the Update button to process the change. The cost will be pro-rated automatically by our billing system. 

Change Your Volunteer Capacity 

The volunteer capacity for your subscription will determine how many user accounts can be active on your site. If you need to increase your site capacity for more volunteers, you can update your selection for # of Volunteers and then click the Update button to process the change. The cost will be pro-rated automatically by our billing system. 


*If your organization is set up with an invoice, please contact our support team to request subscription changes.