After you sync your users from FACTS SIS, you will receive automated emails when our system detects changes to your data in FACTS SIS. 

Here is an example of what that email will look like:

Click the link in the email to take you into the sync tool. You can also access the sync tool by going to your Organizer Dashboard > Volunteers > Add volunteers > Import > Sync with FACTS SIS. 

You will be taken to the first page of the sync tool. Click the orange Begin Sync button. 

You will then see an overview of users that are being added, updated, or archived. Scroll through this list to review. You can click the black plus sign next to the names if you want to see more information about their user account. 

If you have new accounts listed to add that you do not want to add, click Previous Step to take you to the Review Potential Errors page. Find the user(s) from the list and uncheck them. Click Save & Preview Sync.

When you're happy with the Preview page, go ahead and click the orange Sync button!