By default, the account Owner is the person who initially creates the site on Track It Forward. As the Owner, they have full control of site settings, users, and payment information. There can only be one Owner per site, but ownership can easily be transferred between users as roles and responsibilities change. 

Please note:

  • The only user with permission to change ownership, is the current site owner 
  • Once ownership is transferred, the original owner will be downgraded to a volunteer without administrative access unless other roles are assigned to them first. 

To transfer full ownership from one person to another, the current Owner needs to log into their Organizer Dashboard

Click on the Volunteers tab and choose the volunteer you would like to transfer the ownership to.

Click the Permissions tab and click on Upgrade to Owner.

Click on OK to confirm the change. 

The original owner will be downgraded to a volunteer, unless they have other permissions assigned to their user account.