In this article, we will review some of the general steps for getting started as a new volunteer on Track It Forward! Each organization is different so some steps may not apply to your specific program. 

Registering as a New User

In order to use Track It Forward, volunteers will need to create a user account with their specific organization. The registration process varies by site, but in general there are 3 options: 

  1. Registered by Administrator - If your organization creates an account for you, you should receive an invitation email that include a one-time access link to set your password 
  2. Self Register with Direct Link - If your organization provides a direct link to their site, you can fill out the registration form to create an account. 
  3. Self Register with Public Search - If your organization is public, they may instruct you to search Track It Forward to locate their site. 

This article provides detailed instructions on each registration method: How do I Sign Up as a Volunteer of an Existing Organization?

Download the Mobile App

Once you've created a user account, you can sign in through the mobile app. The app is free to download and is available in the Google Play Store and Apple App Store. Search Track It Forward or Volunteer Time Tracking in your app store. 

Volunteers can use the mobile app to log hours, manage event RSVPs, and check their timesheet. Please note: you must be a registered user before signing in through the app. 

This article provides more detail on the mobile app: Mobile App Overview

Take a Quick Tour 

We recommend that new users take a few minutes to explore their user account, as well as the mobile app capabilities. Some functionality is limited to the web version so this can help you identify the key differences. This is also a great opportunity to make any notes with questions or concerns for your coordinator so you feel comfortable using the site in the future. 

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Sign Up for Events

If your organization uses the calendar to coordinate opportunities, you can RSVP for upcoming events through your user account. This can be done through the website or mobile app. 

This article provides detailed instructions for this process: How do I Check Event Shift Availability and Sign Up?

Log Hours 

Once you've completed a volunteer experience, you can log your hours through the website or mobile app and submit them to your organization. The information required for each submission will vary, depending on your organization and their site settings. 

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