Resources for Volunteers

How do I Sign Up as a Volunteer of an Existing Organization?

Learn how volunteers can register for a new user account

Using the Volunteer Dashboard

Take a quick tour to see how volunteers can manage their account

Manage Your Hours: Log, Edit, and Monitor

Log new hours and review past submissions from your user account

How Do I See All Hours?

Export all hours from your user account to see historical data

Forgot My Password

Request a password reset to access your user account

Change My Password or Email

Update the login credentials for your user account

Frequently Asked Questions - For Volunteers

Review a list of common questions from volunteers

Contact Your Organizer

Send an email to the designated organizer of your site

How do I Check Event Shift Availability and Sign Up?

View upcoming activities and register for an open spot

How Do I Cancel My RSVP?

Revisit the calendar to cancel your event registration

What Type of Emails Will I Receive and Can I Unsubscribe?

Review a list of system emails and how to manage preferences

How to Update Email Subscriptions

Adjust subscription preferences for the emails you'd like to receive

Deleting your User Account

Remove your user account to delete associated data

Why are my Hours on the Leaderboard and Public Charts Not Accurate Sometimes?

Review common reasons hours might appear differently on charts

Registering with Multiple Sites

Connect your user accounts to multiple organizations

Log Hours for Associated Event

Log hours for a specific event

Getting Started as a Volunteer

Review the initial steps for getting started as a new volunteer!

Common Login Errors

Learn more about the most common login errors and how to fix them

Archived User Account

Learn more about archived user accounts and how to restore your access

Signing Up for an Event without an Account

Learn the options for registering for an event

Submitting Hours with Advanced Verification

Learn how to include required verification methods with your hours

Removing Yourself from a Site

Learn how you can remove your account from a site

Download Your Service Resume

Learn how volunteers can download a resume of past hours

How to view your total hours

Sign in with Google or Apple

How to connect your Track it Forward account with Google or Apple for single sign on