FACTS SIS Integration

FACTS SIS Integration FAQ

FACTS SIS Integration Process

How to Prepare Your FACTS SIS Account

Follow these steps to prepare you FACTS SIS account for the integration with Track it Forward

FACTS SIS Setup: One Account per Family

If your school has decided to only import one account per family, please review these steps to ensure a smooth integration process.

Student Accounts - Review the Errors in your FACTS SIS Data

Current Customers: Parent Accounts - Review the Errors in your FACTS SIS Data

New Customers: Parent Accounts - Review the Errors in your FACTS SIS Data

Merging Users After FACTS SIS Integration

Merge users who used a different email address for their original Track it Forward account and their FACTS SIS account

Invite users after your Onboarding Call

Invite users to Track it Forward after your FACTS SIS Integration Onboarding Call

Importing hours into Track it Forward from FACTS SIS

How Hour Syncing Works With FACTS SIS

Viewing your volunteer hours in FACTS SIS

How volunteers view their Track it Forward hours in FACTS SIS

How to Update Users After the First FACTS SIS Sync

How to update users in Track it Forward after you receive an automated email alerting you to updates in FACTS SIS

Archiving Users with the FACTS SIS Integration